Privacy Policy

 

Swindon Wildcats LTD Privacy Policy & Cookie Policy

 

 

Our collection, use & disclosure of personal data

 

We collect this information in different ways:

 

1. We receive a list of data from those who book tickets at www.cloudvenue.co.uk

This information may include the following: Full name, address, telephone number, email address 

 

2. Subscription of the newsletter via homepage of our website (www.swindonwildcats.com) 

This information will include First name, email address & any other information the user willing specified on sign up. This could be as much as date of birth, full address & mobile number. 

 

3. Opt-in through a social media competition.

This can include full name, email address and telephone number.

 

4. Paper forms for items such as season tickets, contracts or packages.

This information can include your full name, address, email, telephone number and signature. These are stored securely.

 

We use this information to contact you periodically regarding news, updates, tickets information and for all Swindon Wildcats hockey related marketing. From time to time we will send you infomation relating to our sponsors in our newsletter. 

Away Fans will only receive emails from us regarding games their team is involved in or content relating to their team.

 

Links from our website

When someone visits www.swindonwildcats.com, we use a third party site called ‘google analytics’ to collect data on visitors behaviour, patterns, this information does not identify anyone, we do not make any attempts to personally identify those who are visiting our website. You can find out more, by reading our Cookie Policy below. 

 

Our website may, from time to time, contain a link to and from the website of third parties that we permit to make such links (Articles, Sponsor sites etc). If you follow a link to any of these websites, please note the these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. We recommend that you check these policies before you submit any personal data to these sites. 

 

 

Our Agreements

We will not use false or misleading information purposely 

We will honour our unsubscribe/opt-out requests quickly

We will always allow users to unsubscribe at the bottom of any email

We will not sell or transfer any of your data to any third party companies

We will securely store your data.

 

Distribution of Information

We do not sell / distribute any of your personal data to any third parties outside of the Swindon Wildcats organisation. This does not include any parties that help us operate our business such as website hosting, serving our users and conducting business, so long as these parties agree to keep this information confidential and secure. If the law requires, we may also release your information.

 

 

Data Security

We use secure sites, where secure login is required, to ensure your data is safe.

These are:

 

 

Photography & Video

As a member of the audience, ticket holders consent to being photographed, filmed and/or sound recorded for the broadcast & publication, without payment. 

If you are unhappy with an image of you, please contact us on privacyenquiries@swindonwildcats.com

 

Privacy Policy Changes

Changes to this privacy policy will be located on the Privacy Policy link at the bottom of our website http://www.swindonwildcats.com/info/privacy-policy.html  to view at any time. 

Any changes we may make to our privacy policy in the future will be posted on our website, so please ensure that you are viewing the correct version. 

 

Access to your information

 You are entitled to access the personal information that we hold about you at any time. You may request us to correct or delete this information. To request this please email: privacyenquiries@swindonwildcats.com

 

Contact Us 

 Please email privacyenquiries@swindonwildcats.com or call 01793 886 857 for more information. 

 

This information applies to our the personal data of our fan base, users of our website and  subscribers to our mailing list.

 

Children Online Privacy Protection Act - COPPA

 

We do not specifically market to children under the age of 13 years old

@SWINWILDCATS